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About Us

Hands From The Heart is Pennsylvania’s most reliable, privately owned, and operated home care company. We are committed to providing exceptional care to our clients and exceptional career opportunities to our caregivers. We provide rich benefits and quality training to help deliver on our promises.

Stay Safely at Home

Get Quality Care You Can Trust

Dedicated Caregivers

Meet Our

Saira Hairston

Saira Hairston

Growing up as a little girl, Saira Hairston was always focused on helping others.  She often spent time assisting the very young and the very old.  It seemed like she sensed the vulnerabilities and needs in kids and seniors. After graduating from Temple University with a business degree, Saira attended Penn where she earned a master’s degree in Urban Planning.  Her interest in serving others led her to seek a position with the City of Philadelphia’s Department of Health. During this time, Saira married her college sweetheart and started a family.  When Saira’s family faced a difficult time that challenged their future, she turned to her faith in Christ and prayed for answers to help her and her family to move forward.  It was then that the urge to serve others began to ignite anew. 

Together with her husband, Saira decided that she would dedicate herself to assisting seniors, primarily low and moderate-income seniors, with home care services that would allow them to live independently in the community as long as possible with dignity and respect.  Her first several events to get her newly formed agency off the ground would take place in the basement of a small church where she worshipped.   Saira’s first client was a member of her church. 

In the beginning, Saira performed every job imaginable from cleaning the homes of clients to being on call every night (7 days a week) for several years.  Her hard work paid off.  Today, Hands From The Heart Home Healthcare Services is one of the largest privately owned home care agencies in Pennsylvania with almost 500 employees and serving clients from Philadelphia to Harrisburg.  Saira credits her success simply — according to her while the work has been hard at times, it has been a labor of love given by the grace of God.

Our Mission

hands from the heart philadelphia area staff
Our mission is to provide the highest quality and most complete non-medical homecare services through compassionate and well-trained caregivers, dedicated to supporting the unique lifestyles and specific needs of our clients and their families.

Our Vision

Our company’s vision is to be the premier non-medical homecare agency in the communities we serve by providing services that:

Our Values

We provide genuine care.


We are reliable.

We are your trusted resource to navigate the home care process.

We take care of our clients AND our caregivers – building stability and continuity for all.

We are invested in the communities we serve.


Non-medical in-home care services focuses on helping seniors and people with disabilities with what are known as “activities of daily living” so that they can remain living safely at home in the community.  Types of non-medical home care services include: bathing, grooming, transferring, toileting, meal preparation, light housekeeping, medication reminders and escorting to doctors’ appointments and errands.

There are a variety of ways to pay for non-medical home care, including through a state’s Medicaid Waiver Program, County OPTIONS Programs, long-term care insurance and private pay.  The VA also pays for non-medical home care services for certain qualifying veterans and/or their surviving spouse.

These are state programs designed to provide services to people who would otherwise be required to enter an institution, nursing home or hospital to receive long-term care services.  Medicaid Waivers allow these individuals to receive needed non-medical home care services at home without having to enter an institution.  These services are provided at NO cost to qualified recipients.

We can start services immediately for clients being referred through a Medicaid Waiver program and normally within 24 hours for insurance and private pay clients.

Yes.  Many Medicaid Waivers allow you to designate your own caregiver.  In such instances, we hire your caregiver and that person becomes part of the Hands From The Heart Team.  They are paid one of the highest salaries in the industry and receive a generous benefits package. Here is a link to join our health care team

Yes.  You would need to reapply once your spouse is deceased.


No out of pocket cost for Veterans or surviving spouses who qualify.

It can take up to 8 months.


Make Your Next Meaningful Career Move

Hands From The Heart Home Health Care Services is the agency of choice for many paid family caregivers.

Client testimonials

Pennsylvania Residents

You may be eligible!

You are likely eligible if you have Medicaid.

Fill out the form below to see how fast you can get started with pay & benefits. And don’t worry, we’re with you every step of the way!

Are You the Patient?
Does the patient have Medicaid?
Medicare alone is NOT enough for this service.